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Emerging technologies have given way for cities to flourish and become smarter. Modern day consumers are now enjoying the luxuries that come with residing in smart cities, especially when it comes to real-time, tailor-made services.

Read more: Ghazi Atallah on NXN’s role in building smart cities of the future

Whenever we think of the digital age, we visualize technology as an agent that transformed how humans function in the world. But the truth is that people have had more of an impact on technology than we could ever imagine. In fact, it isn’t nearly as acknowledged that it is humanity itself that shapes technology and that with every single passing day we hone and transform the role it plays in our lives. In essence, technology is very human with its purpose: to serve human needs and cater to our ever-changing habits.  It is with this realization that we can today, more than ever, begin to cast light on the human side of technology, especially in telecommunications.

Read more: 25 years of reshaping the telecom industry’s paradigm: Alfa’s human side of telco story

The MENA region is one of the most progressive regions when it comes to adopting the latest emerging technologies. For 5G adoption, it is important for it to be elevated not only as just one of the higher speed networks, but it should be more about how the region manages to adopt it and reap the benefits that come from it. It is of the essence to ensure that the money being put into the deployment of 5G, among others, is not wasted.

Read more: STL’s Shrirang Bapat on the Digital Reinvention of Telcos


UK telecommunications incumbent BT has announced that it will axe 6,000 jobs in a desperate attempt to offset losses caused by a combination of market and regulatory pressures.

The British telecommunications colossus is expected to produce a detailed plan which indicates that it will reduce its global workforce by 6% and provide a major update to the company's corporate strategy when announcing its annual results on 10 May.

It has been reported that the vast majority of the job losses and staff reductions are tipped to be in managerial and back office roles.

A new round of swingeing cuts follows 4,000 redundancies announced in May 2017 by the UK's largest fixed and mobile operator. At the time CEO Gavin Patterson said the reductions were a result of "market and regulatory pressures" and the money saved would "support investment".

The last two years have represented a period of wholesale change at BT with the company in the process of spinning-off fibre rollout division Openreach whilst integrating mobile operator EE into its new consumer division.

However, despite the strategic reorganization of the BT business model - it has produced a mixed bag of financial results. Year-on-year profit increased in its Q3, but that has been followed by a flat Q2 and then diving profits in Q1. Some industry analysts have attributed its loss to the fall-out from its accounting scandal in Italy.

However, despite the turbulent period being encountered by the UK operator, both Patterson and CEO Marc Allera have remained bullish on the operator's underlying performance and prospects.

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