Customer experience, people, change and innovation are the main pillars of digital transformation, according to Elias Saab, managing director, Sofrecom Middle East. In an interview with Telecom Review, Saab explained those four pillars in addition to the importance of mobile money in fostering financial inclusion.
Exclusive Interviews
MYCOM OSI: Enabling automated operations of a digital telco
2018 has proven to be a busy year for MYCOM OSI as the global CSP community wakes up to the instrumental role cloud-based service quality assurance can play in realising autonomic networks. In this interview, Mounir Ladki, MYCOM OSI’s president and CTO, sets out his vision and describes the transformations his company has already made.
Our solutions are helping operators transform network economics, says Mavenir’s Virtyt Koshi
Open RAN Partner Ecosystem was launched by Mavenir to allow for a greater flexibility for operators to optimize the investments, says Virtyt Koshi, senior vice president and general manager, EMEA, Mavenir. In an interview with Telecom Review, Koshi highlighted the importance of this ecosystem as well as some of Mavenir’s flagship solutions.
Du’s ICT journey brings innovative solutions to life
Artificial intelligence, blockchain and smart cities are some of the technologies defining du’s ICT journey. In an interview with Telecom Review, Jihad Tayara, vice president ICT Business Development, du, and Marwan Bindalmook, SVP ICT Solutions & Smart City Operations, du, talked in depth about the operator’s journey to improve customer experience and to position Dubai as a leading smart city.
CommScope will help operators provide connectivity to buildings
CommScope is a global leader in providing wireless solutions and innovations to the telecommunications industry. During GITEX Technology Week, Telecom Review managed to secure an exclusive interview with Femi Oshiga, vice president of service providers in the Middle East & Africa.
A customer-focused strategy puts Ericsson back on track
Ericsson appointed a new CEO and executive team 18 months ago which has led to the adoption of a new strategy that the company calls ‘the Focused Business Strategy’ because it is more customer-oriented. Telecom Review had the opportunity to speak to Helena Norrman, senior vice president, chief marketing and communications officer and head of marketing & corporate relations at Ericsson to know more about the vendor’s new strategy and get an update on what to expect in 2019.
Alfa: Spearheading sustainable development
Lebanese leading operator, Alfa, has embarked on a sustainability journey to transform social beliefs into tangible actions, says CEO and chairman, Marwan Hayek. In an interview with Telecom Review, Hayek highlighted the operator’s main milestones achieved this year, including the launch of VoLTE for the first time in Lebanon and its commitment to the United Nations’ Sustainable Development Goals.
Smart Dubai launches blockchain-powered payment platform
Smart Dubai, a government entity that was specifically created to help make Dubai the happiest place on earth has made a number of recent announcements that are engineered to improve the lives of its residents.
Hengtong Group and PCCW Global committed to enhancing connectivity diversity between Asia, Europe and Africa
Adopting the right business model in the subsea communications industry is a challenge that Hengtong Group and PCCW Global were capable of identifying and are working on overcoming with the PEACE undersea cable project. In an exclusive interview with Telecom Review, Sun Xiaohua, COO of PEACE Cable, Hengtong Group and Sameh Sobhy, Vice President, Middle East and North Africa, PCCW Global emphasized how PEACE has created a new business model in the submarine cable industry that PCCW Global is leveraging to further achieve its goals.
du drives digital transformation to keep people 'connected'
Du, from Emirates Integrated Telecommunications Company (EITC), showcased and demonstrated some of its cutting-edge innovations and solutions that are helping enterprises achieve their digital transformation objectives at the recently-concluded GITEX Technology Week. Du's strategic vision is clear and that is to help customers embark upon digitalization. Du has been a pioneer for championing revolutionary technology that has the capabilities to transform enterprises and industries and the operator is a key enabler in the UAE's quest to accelerate its 'smart transformation'.