With more than 20 years of experience in business development in telecommunications, Florence Sebastien, CEO, FSE Consulting spoke to Telecom Review about her journey and the role that FSE Consulting is playing today in the industry.

Read more: “Once the crisis is over, a deeper understanding of digitization will appear”, says Florence...

While COVID-19 has been wreaking havoc on businesses, UAE-based company, EVOTEQ has been digitally enabling its customers to overcome the ensuing challenges. In an exclusive interview with Telecom Review, Jihad Tayara, CEO, EVOTEQ explained how the company reacted to the impact of COVID-19 and the solutions it has been offering to its customers for them to adapt to the new normal. 

Read more: EVOTEQ driving the digital transformation transition in times of crisis

Companies across the world have been hit hard by the pandemic. The telecoms industry has been absolutely relentless in its efforts to ensure that their consumers, employees and customers are safe and have the means to stay connected.

Read more: Ericsson’s Fadi Pharaon talks pandemic-induced digital transformation

Notes from the Chief Editor

The eSIM, which stands for embedded SIM, is a SIM chip that is standardized to be able to operate with multiple mobile devices and multi networks globally.

The new SIM technology allows multiple applications and on the cloud re-programing. It makes it easier to switch networks, or switch between personal and business numbers at any time.

The eSIM enables a device to have multiple device operating profiles at once, using different profiles. The multiple profiles can be used remotely and can be switched between each other depending on the user. The eSIM also enables users to use the same SIM while switching mobile carriers, thus the global eSIM market is eliminating the need for physically replacing the SIM card.

The GSMA, which issued in March 2018 white papers on the eSIM, followed by certification references as of May 2018, set a Global Certification Forum and PTCRB for eSIM functional testing.

Also, recognizing the importance of interoperability and security for products supporting eSIM-based remote SIM provisioning, the GSMA has developed a compliance framework for eSIM devices, eUICCs and subscription management servers, SM-DP+ and SM-DS.

The benefits of adopting the eSIM technology include the increase in the reliability of this SIM in comparison to the current SIM cards as there is less chance for mechanical failures.

The eSIM can be used in several devices, even very small ones. Some analysts said the eSIM may bring even smaller devices.

The eSIM also needs a device that supports the technology, which is restraining the growth of the global eSIM market.