In an increasingly digital world, government CX leaders face the challenge of transforming citizen experience (CX) to meet evolving expectations. As governments aim to provide zero bureaucracy services characterized by efficiency, reliability, and personalization, GenAI emerges as a powerful tool.

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Read more: Leadership Perspective: Transforming Citizen Experience Through GenAI and Innovative Solutions

Telecom Review Group's Founder and CEO, Toni Eid, engaged in a fireside chat with Masayuki Kayahara, General Manager of the Service Provider Solutions Department at NEC headquarters in Japan.

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Read more: Highlights from NEC Headquarters: What's Ahead for Telecom and Advanced Technology?

In an exclusive interview with Telecom Review, Atul Purohit, Head of Technology, Cloud & Network Services, EMEA, delved into the intricacies of how APIs function within the framework of network monetization for operators, offering a comprehensive understanding of their operational dynamics and strategic significance. By elucidating the inner workings of APIs, Purohit provided valuable insights into how operators can leverage these tools to extract maximum value from their network assets.

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Read more: Nokia: Leveraging the Power of 5G to its Fullest Through APIs

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Nokia is bolstering the technological landscape of the Middle East and Africa (MEA) region with the launch of its Open Innovation Lab in Dubai. This initiative is poised to catalyze regional innovation and expedite the integration of cutting-edge technologies, particularly cloud solutions, artificial intelligence (AI), network automation and optimization.

By establishing this Open Innovation Lab, Nokia aims not only to boost new technologies adoption in the region but innovate with new solutions and technologies that address specific regional challenges with its customers, partners as well as academia.

Watch this video to hear testimonials from attendees of the inauguration ceremony:

 

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