In an exclusive interview with Telecom Review, Mikhail Gerchuk, CEO e& international, talks about the power of partnerships, brand portfolios, AI and ML in charting and creating a differentiated customer experience.
Exclusive Interviews
Technology and Talent: Red Hat's Winning Formula for Customer Support
At GITEX GLOBAL, Telecom Review conducted an exclusive interview with Ayham Alzaaim, Director of Telco, and Service Providers at CEMETA, Red Hat. The conversation primarily revolved around digital transformation, cloud integration, and the telecom sector's path of innovation.
Ericsson: Driving Open Innovation for a Highly Digitalized World
In an exclusive interview, Ekow Nelson, Vice President of Ericsson MEA, Head of Global Customer unit e& , and Ericsson UAE Country General Manager, talks about his company’s long history of providing seamless connectivity to the world and outlines strategies to navigate an increasingly digital world.
Etiya's Dedication to Elevating Customer Experience in Telecom
During GITEX GLOBAL, Telecom Review conducted an exclusive interview with Mohammad Alakhras, VP of Sales, International Business Development, Etiya. He shared details on how they empower CSPs in providing exceptional CX, how their portfolio adapts to AI, and the steps they are taking to expand Etiya’s footprint.
Driving the Future of Connectivity: Saleem Alblooshi Explores du's 5G Dominance and Enhanced Network Experience
In an exclusive interview with Saleem Alblooshi, the Chief Technology Officer (CTO) of du, the discussion revolved around the impact of 5G usage on more than 60% of du's mobile network traffic. This development has set in motion a transformative wave in the Information and Communications Technology (ICT) industry within the UAE. Alblooshi also shed light on du's ambitious plans to revolutionise the network experience for customers through the implementation of a cutting-edge optical backbone network. This infrastructure is poised to elevate the network performance to unprecedented heights.
e& life: Building Immersive and Unforgettable Experiences for Customers
In an exclusive interview, Khalifa Al Shamsi, CEO, e& life, talks about the importance of customer engagement in understanding their needs and enhancing experiences in the digital world.
Ecosystem Empowerment: CMI's Expertise as a System Integrator
At GITEX GLOBAL, Telecom Review conducted an exclusive interview with Alex Lee, Managing Director, China Mobile International Middle East (CMI Middle East). He shared the value of their successful collaboration, outlook in the region’s data centre sector, enhanced offerings, and the importance of participating in this year’s tech show.
AMD: Transforming Telco Operations with Innovative End-to-End Solutions
In an exclusive interview, Gilles Garcia, senior director, Wired and Wireless Group at AMD, shares his company’s innovative solutions in the vRAN space and how it can transform telco operations in the Middle East.
Amdocs and etisalat by e& Envision 'The Store of the Future'
Amdocs, in collaboration with etisalat by e&, as well as other vendors, is transforming the idea of a universal store experience into a personalized one catered to each customer who walks into the store. Read Telecom Review’s exclusive interview with Samir Moussa, Country Manager – UAE at Amdocs to learn more about this innovation and other insights on trending generative AI technology.
Red Hat’s Ecosystem Building: A Look into Achievements in the EMEA Region
In an exclusive interview with Penny Philpot, Vice President of Ecosystems EMEA at Red Hat, the remarkable milestones that Red Hat achieved in 2023 in terms of ecosystem building and operations in the EMEA region were discussed. Moreover, Penny offered insights into how to expedite the transformation process for Red Hat's customers in the EMEA region, while also highlighting her unique position as a woman in leadership within the ICT field.