Unifonic, the leading conversational AI platform and SaaS (Software as a Service) provider in the MENA region, has opened its new office in Egypt, marking a crucial milestone in its regional expansion journey. Having proudly operated in Egypt since 2008, this investment reaffirms Unifonic’s ongoing efforts to enhance customer satisfaction by facilitating local support and innovative solutions.

Read more: Unifonic’s Regional Expansion: New Office Opens in Egypt

The Telecommunications and Digital Government Regulatory Authority (TDRA) has signed a memorandum of understanding (MoU) with the International Telecommunication Union (ITU) as a strategic partner of the International Center of Digital Innovation (I-CoDI).

Read more: TDRA Inks MoU with ITU as Strategic Partner for I-CoDI

In the heart of Saudi Arabia, the annual Hajj pilgrimage not only represents a time of deep spiritual reflection and communal worship, but also a period that demands exceptional connectivity to support the millions of Muslims who gather from around the world.

Read more: Connecting Millions: stc Group's Commitment to Seamless Connectivity

Artificial intelligence (AI) is set to shape Dubai’s next 185 years of development, according to Omar Sultan Al Olama, UAE Minister of State for Artificial Intelligence, Digital Economy and Remote Work Applications, who briefed a group of AI enthusiasts and experts, including private sector investors, in Dubai.

Read more: “AI is Not a Future Vision; It is Our Reality Now,” Says UAE’s AI Minister

How can satellites augment 5G networks by addressing coverage and tackling complex use cases beyond ground-based infrastructure? As per its definition, non-terrestrial networks (NTN) represent a flourishing market, marked by diverse technical and commercial strategies.

Read more: Sky High Connectivity: The Dawn of 5G NTN Integration

As next-generation 5G and satellite networks increase in operations complexity, CSPs can leverage automation technology and best practices, including AIOps and E2E service orchestration, to monetize cutting-edge services and maintain the highest levels of customer experience.

By Ari Banerjee, Senior Vice President, Strategy, Netcracker Technology

Read more: Evolving Automation Requirements for Advanced Communications Networks

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