The telecommunications sector has always been at the forefront of innovation in the way that it has been connecting people and driving digital transformation in other industries for decades. Telcos have helped businesses all over the world to comprehend and unlock their full potential through digitalization. It has a proven track-record of being the ultimate key enabler in advancing the commercial world into the fourth industrial revolution.

Read more: The transformational power of telecommunications

Mondia Pay, Mondia’s digital payment entity, has announced that its Dynamic Smart Billing feature helped regional telcos optimize customer revenue by up to 50% since its launch in November last year.  

Read more: Mondia Pay helps MENA Telcos maximize customer profitability with smart billing feature

During this unprecedented period that has challenged both health and economy, Etisalat has taken many steps to ensure that its network, services and teams are well equipped to support its customers. Etisalat teams are working non-stop to make sure that all its customers, including government departments, large enterprises, SMBs and subscribers across the country stay connected. With overall data traffic on the telcos’ network expected to surge exponentially, Etisalat’s advanced network is resilient, reliable and secure, and has sufficient flexibility to adapt to changing consumer and business demands. Etisalat offers all the connectivity tools and services people need to continue to communicate and conduct business including the fastest fixed broadband and mobile network in the region.

Read more: Etisalat’s role in the UAE’s fight against COVID-19

The coronavirus, also known as COVID-19, has taken the world by storm since the beginning of 2020 and has essentially changed the ways in which we go about our daily lives. The way we learn, work, communicate and spend our leisure time has changed drastically as countries all over the world, one after the other, gradually shut down their airports, public areas and workspaces in an effort to contain the fast-spreading virus.

Read more: The 5G race in the face of COVID-19

“Information technology can be a beacon of hope, allowing billions of people around the world to connect. During the COVID-19 pandemic, these connections… are more important than ever,” according to the UN secretary-general, António Guterres. This quote highlights the importance of information technology nowadays; an importance that was amplified in crises as well as in prosperous times. On May 17th, the World Telecommunication and Information Society Day is celebrated to remind us about the role ICTs are playing today.

Read more: Celebrating telecommunication and ICTs

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