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AI: Accessing a Customer-First Approach Through Data
Avaya’s Nidal Abou-Ltaif talks customer-centric intelligent communications experiences
Batelco introduces new service to cater to its users’ needs
Dubai to close service centers on Oct. 26 to encourage digital channels
e& enterprise Implements AI Power in CX and CCaaS Solutions
e& UAE Leverages AWS’s GenAI Tech for Superior Customer Experience
Emirates Group employees to benefit as du expands customer sales and services at Emirates HQ and other branches
etisalat by e&’s GoChat GPT Redefines Future Communications
Etisalat Group: Paving the way for smarter digital solutions and applications
Forging the Future of AI: du and Netcracker Launch Strategic Partnership at GITEX 2024
Hallmark of Modern Telcos
Hany Aly – “5G will create a revolution in the types of new applications and services available to consumers”
ITC revolutionizing the industry with its unique approach to customer service segmentation
Nokia Adds AI Solution to Fixed Network SaaS Suite to Improve Service Offerings
Rosenberger: Refocus for Today and Future
stc maintains key operations and customer support channels amid COVID-19 pandemic
Telecom Egypt Selects Mada Communications as its Preferred Partner for International SMS Services
touch Achieves New Record in Lebanon
touch Opens World’s First Telecom Customer Service Center in Metaverse
UAE operator partners with DEWA in customer happiness initiative
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