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Telecom Review held an exclusive interview with Rashid Alahmedi, chief operating officer, InfraX - Digital DEWA, a Gold Sponsor for the 17th edition of Telecom Review Leaders’ Summit.

What are the key challenges and opportunities that InfraX is facing to meet the smart, future applications within the UAE’s digital economy?

In the rapidly evolving digital landscape, InfraX, a subsidiary of Digital DEWA, the digital arm of Dubai Electricity & Water Authority (PJSC), remains committed to realizing the UAE's vision of digital transformation by providing innovative connectivity solutions to businesses and smart cities.

The growing emphasis on IoT technologies and the company's recently acquired IoT License from the Telecommunications and Digital Government Regulatory Authority (TDRA) position it to capitalize on the burgeoning IoT market within the UAE. Leveraging this license, InfraX can diversify its offerings, providing a wide range of IoT connectivity options to businesses and government entities, thereby contributing significantly to the advancement of the country's smart city initiatives.

Furthermore, the UAE's commitment to digital transformation offers InfraX the opportunity to collaborate with various stakeholders and industry players to co-create innovative solutions tailored to the specific needs of the region. By fostering strategic partnerships and alliances, InfraX can tap into the wealth of expertise and resources available in the region, facilitating the development of cutting-edge solutions that can further propel the country's digital agenda.

By prioritizing innovation, collaboration and strategic planning, InfraX aims to play a pivotal role in shaping the future of connectivity and digital infrastructure within the UAE.

How will InfraX continue to contribute to the Dubai 10X strategy in 2024 and beyond?

InfraX has been a key player in advancing the Dubai 10X strategy, and its commitment to furthering this mission remains steadfast. Building upon its current initiatives, InfraX aims to expand its impact in the following ways:

InfraX will continue to innovate its IoT Connectivity Service, providing an array of connectivity options fortified by the reliability of LPWAN public networks. By enhancing this service, InfraX seeks to catalyze the growth of interconnected systems and promote a technologically integrated environment within the Dubai 10X framework.

In addition, InfraX will persist in its crucial role supporting the DEWA SmartGrid Network Connectivity, contributing to the optimization of energy distribution and management. By ensuring the seamless integration of advanced technologies, InfraX endeavors to solidify its position in building a sustainable and technology-driven future.

With a focus on sustainable practices, InfraX will continue to leverage its secure and high-speed fiber optics infrastructure to enable access to Digital DEWA's value-added services. By prioritizing eco-friendly solutions and technological advancements, InfraX aims to align with the Dubai 10X strategy's goals, emphasizing the fusion of sustainability and technological progress.

InfraX will continue delivering specialized Managed Services that prioritize secure, reliable, and high-performance solutions tailored to the specific requirements of various industries. By offering services such as 24/7 NOC support, seamless change management for digital transformation, customized service provisioning, and proactive maintenance with comprehensive reporting, InfraX seeks to drive business success within the Dubai 10X strategy framework.

From your leadership perspective, what is the key driver behind a successful digital journey?

The key driver behind a successful digital journey is the ability to foster a culture of innovation and adaptability within the organization and enable strong partnerships between key technology providers and customers. In today's rapidly evolving digital landscape, the capacity to embrace change and technological advancements is crucial. A successful digital journey necessitates a proactive approach to incorporating emerging technologies and leveraging them to enhance business processes, improve customer experiences, and accelerate the digital transformation journey.

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