To further improve the passenger experience, Hamad International Airport (DOH) has announced the rollout of next-generation Wi-Fi across its state-of-the-art terminal, powered by Cisco technologies. Passengers traveling through Qatar will have widespread access to high-speed connectivity, making it simple to connect with loved ones, friends and business associates.
In-depth design studies were conducted to achieve seamless Wi-Fi coverage from the curbside of the terminal to the aircraft and to provide sufficient capacity and speed to meet and exceed the needs of our passengers. The areas of the terminal where a large number of passengers spend a lot of time, like the boarding gates, shopping areas and food courts, received special attention.
To meet the demands of an increased passenger flow in Qatar in the coming years, Hamad International Airport (DOH) has implemented these Cisco wireless technologies, including indoor and outdoor Wi-Fi 6.
Along with providing high-performance wireless connectivity throughout the entire airport, the installation will lay the groundwork for improved operations and better insights that will result in an amazing passenger experience.
With the help of this investment, Hamad International Airport will be better able to comprehend passenger flow, dwell times and traffic patterns. Millions of passengers arriving at the airport from all over the world each year can now connect using single-step authentication procedures via a simple “WhatsApp” message or by scanning their printed boarding pass.
As a testament to the program’s initial success, over two million passengers utilized the new Wi-Fi service to seamlessly consume over 1 PB (petabyte) of internet content during the FIFA World Cup Qatar 2022.
The mobile app "HIA Qatar" for Hamad International Airport will provide better location-based services as a result of technologies built into the airport's new Wi-Fi network. Real-time wayfinding for locations like baggage claim, boarding gate location and food are all included in these services, in addition to beverage and retail offers from Qatar Duty Free (QDF). The "HIA Qatar" app warns users when they pass stores with active sales and promotions to make sure that tourists get the best deals. Future use cases for this system will include the timely and efficient allocation of resources like wheelchairs, buggies, and various aviation tools and equipment.
Additionally, enhanced connectivity is being made available to a variety of airport stakeholders and partners, who depend more and more on the wireless connectivity and practical mobile apps that their field staffs use to contribute to the first-rate operations at Hamad International Airport (DOH).
