“Our latest AI research shows 86% of businesses currently reaping the benefits of better customer experience through AI, and 25% of companies with widespread AI adoption expect to see the tech pay out in increased revenue during 2021. The pandemic has uncovered the value of AI, lending itself to enhancing tasks related to workforce planning, simulation modeling and demand projection,” said Anand Rao, global artificial intelligence lead at PwC.

Read more: What drives AI domination in 2021?

2020 has been a defining year for Etisalat with intensive transformation and agile delivery of services, ensuring a strong performance while making Etisalat well positioned for the future. The unprecedented economic headwinds caused by the pandemic have demanded agility and capabilities to quickly adapt to the present market conditions.

Read more: Etisalat leading the way in digital transformation

Climate change and telecommunications have rarely been put together in one context. However, lately, given the climate emergency that the whole world is facing, telcos are trying to leverage their assets and offer new services and solutions while taking into account the environmental impact.

Read more: Telcos take action in the fight against climate change

Positive Technologies, a global cybersecurity company specializing in telecom security, announces the appointment of Santhosh Kumar as managing director to spearhead the company’s Middle East and Africa and South Asia operations.

Read more: Positive Technologies announces appointment of managing director in MEA and South Asia

“Telecom operators are fundamental for the digital transformation; those are the ones that invest, build and operate the networks,” said Verena Weber, head of the telco policy unit at Organisation for Economic Co-operation and Development (OECD).

Read more: Role of telecom operators in the innovating ‘digital age’

According to the in-depth analysis and data-driven insights of Arizton, the Middle East data center market is expected to grow at a compound annual growth rate (CAGR) of around 7% between 2021−2026. This may lead to a $4.5 billion market size during the forecast period.

Read more: Middle East data center market to reach $4.5 billion, 7% CAGR by 2026

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