Omantel, the first and leading provider of integrated telecommunications and ICT services in Oman, has collaborated with a leading provider of cloud-native revenue management software to complete one of the most complex real-time rating and charging transformation projects.
Omantel seamlessly upgraded and migrated over 200 Omantel products and services across all business lines to its partner’s convergent charging engine, hosted on Omantel’s private cloud. This upgrade enables the implementation of innovative use cases for both consumer and enterprise segments, powered by GenAI and 5G technologies.
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As part of its commitment to advancing Oman’s digital society, Omantel continues to adopt cutting-edge solutions. The cloud-native convergent charging solution includes real-time rating, charging and payment capabilities and plays a key role in Omantel’s strategy to deliver innovative services to more than three million customers, while enhancing the overall digital customer experience.
By transitioning from a bare-metal deployment to Omantel’s cloud infrastructure, the company can now leverage CI/CD (continuous integration/continuous delivery) pipelines and automation, ensuring rapid access to new features and capabilities. Utilizing its partner’s Charging Engine, Omantel will also streamline the integration of new digital partners into its service portfolio, boosting customer satisfaction and driving revenue growth.
“Omantel remains focused on delivering innovative services to our customers. This transformation has opened new possibilities for us to explore,” said Samy Ahmed Al Ghassany, Chief Technology and Digital Officer at Omantel.
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