Nokia has set the stage for a technological breakthrough with the launch of MX Workmate— an innovative suite of tools designed to transform industrial operations. This cutting-edge solution marks a significant milestone as the first Operational Technology (OT)-compliant Generative AI (GenAI) solution tailored for connected workers.
MX Workmate harnesses the power of Generative AI and large language model (LLM) technologies to create contextual, human-like language content based on real-time OT data. This empowers industrial workers to seamlessly interact with complex machines, access real-time status updates, and ultimately enhances productivity, sustainability, and worker safety.
The Need for AI-Driven Solutions
Given the global shortage of skilled labor is projected to reach critical levels by 2030— estimated at 85 million tech workers worldwide and potentially costing USD 8.5 trillion in lost revenue— the need for AI-driven solutions has never been more urgent. However, existing GenAI LLM solutions have fallen short of meeting the stringent requirements of OT environments, including reliability, security, and data sovereignty.
Nokia's MX Workmate aims to overcome this challenge by adapting GenAI LLM technology to OT environments through integration with the Nokia OT-compliant on-premises edge compute solution, MX Industrial Edge (MXIE). This integration ensures compliance with OT standards while delivering advanced features such as AI hallucination elimination and parallel LLMs. Additionally, MX Workmate provides APIs for seamless communication with OT data applications.
Innovative Capabilities
Furthermore, MX Workmate incorporates AI auditing capabilities to ensure strict adherence to OT standards, offering real-time insights and automated analytics to optimize workflows and prevent costly errors. This groundbreaking solution enables real-time, natural language communication between workers and machines, revolutionizing factory-floor operations.
By providing workers with real-time insights on production status, volume, quality, and actionable recommendations for improvement, MX Workmate drives efficiency and minimizes downtime through predictive maintenance. Continuous risk evaluation ensures the timely delivery of safety instructions during emergencies, prioritizing worker well-being in high-risk environments.
Nokia's MX Workmate represents a paradigm shift in man-to-machine communication, unlocking unprecedented potential for industrial operations worldwide. With its innovative capabilities, MX Workmate sets a new standard for efficiency, safety, and productivity in the Industry 4.0 era.
Stephan Litjens, Vice President of Enterprise Solutions at Nokia, said, “AI is a key element of industrial transformation. MX Workmate leverages the combined benefits of our One Platform for business-critical wireless connectivity with OT compliant on-prem compute edge for I4.0 applications and worker devices. MX Workmate generative AI LLM capabilities will change the OT environment, enabling industries to enhance their teams’ skills to improve efficiency, increase productivity and fully integrate IT/OT operations. It is a great opportunity for enterprises eager to advance their digitalization strategy but face challenges due to the gap in workforce expertise.”
