MYCOM OSI's latest capabilities are designed to support Chief Experience Officer (CXO)-level business use cases and enhance Fiber-to-the-x (FTTx) and 5G networks with artificial intelligence (AI) and generative artificial intelligence (GenAI)-driven advancements.
The company’s AInsights-on-SaaS (including its Data Fabric layer) is now available with automated activation for new customers while its generative AI application, GenAie, is available as GenAie-on-SaaS (as a beta version).
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MycomEye App
The MycomEye mobile app provides communication service provider (CSP) executives with instant access to networks, services, and business data at any time, from any location. The beta app is designed to empower business users with real-time visibility and management of the network and its services through key performance metrics, customer-impacting critical alerts, and team collaboration to take swift business decisions.
New CNO Use Case in GenAie
The GenAie application will be able to support the Chief Network Officer (CNO), although this functionality is currently in the beta stage. This application provides the CNO with a natural language-based interface to discover the most utilized parts of the network, identify unused capacity, and calculate potential revenue areas that are currently dormant in the network.
New Capabilities in AInsights
AInsights has been enhanced with two new capabilities to help CSPs revolutionize network monitoring and streamline issue detection.
- Transport/IP SLA Monitoring
With thousands of interfaces in modern networks, setting manual rules to extract delay metrics can be a challenge. The new AInsights capability empowers network operations center (NOC)/ service operations center (SOC) teams to detect delays in response times between different nodes across data centers effortlessly. AInsights’ advanced forecasting and anomaly detection capabilities enable precise issue detection for each interface, ensuring proactive problem resolution. - Fixed Broadband Access Monitoring
To help CSPs stay ahead of potential network issues, the new feature helps to monitor interfaces, packet errors, and unavailable gigabit passive optical network (GPON) interfaces. Leveraging forecasting and anomaly detection capabilities, this feature identifies traffic abnormalities and correlates them with interface utilization and packet error patterns, providing valuable insights for network optimization at the city level.
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High-Scale Streaming Telemetry Solution
A powerful horizontal scalability enhancement catering to streaming telemetry is ensuring seamless data handling and performance for Cisco and Nokia’s telemetry streams, and supporting high-scale operations. The solution, offered for on-premises or Software-as-a-Service (SaaS) deployments utilizing the EAA Assurance portfolio, helps the CSP effortlessly scale as the telemetry data grows; achieve consistent, high performance under heavy telemetry loads; and optimize the cost and efficiency of infrastructure.
Enhancements to FTTx and 5G Assurance Solutions
MYCOM OSI’s latest enhancements to FTTx and 5G assurance solutions can strengthen service management, monitoring, and automation, ensuring greater reliability, efficiency, and real-time visibility across networks.
- Enhanced Fixed Broadband (FTTx) Service Management: Ensures expanded support for carrier-grade IP Transit Service (STiX) and Broadband Network Gateways (BNG) implemented by Nokia and Huawei.
- Ericsson Kubernetes Monitoring (NFVI): Maintains seamless network performance with advanced monitoring utilizing Ericsson’s Kubernetes NFVI environment.
- Deeper Root Cause Analysis (RCA): Extends alarm correlation to customer experience management (CEM) dashboards and equips alarms to provide a more effective RCA.
- 4G Cloud RAN Monitoring: Seamlessly integrates Mavenir’s 4G Cloud RAN with MYCOM OSI’s EAA platform, ensuring superior long-term evolution (LTE) network assurance.
- Special Events Dashboarding: Provides a 360° view of events across multiple domains (RAN, Core, Transport) in a single dashboard.
- Automated Detection and RCA for Radio Site Outages: Promptly identifies issues like power outages or transmission failures at radio sites, providing detailed RCA reports to streamline operations and minimize manual intervention.
- 4G/5G Roaming Service Assurance: Ensures reliable national and international roaming, powered by AInsights' predictive monitoring, which can proactively detect issues and resolve them.
Also Read:
Next-Level Network Automation: MYCOM OSI’s Latest Unveiled
MYCOM OSI: Helping CSPs Monetize 5G Innovatively and Intelligently
MYCOM OSI: Creating the Conditions Conducive to Innovation
