Umniah has announced the launch of a project set to provide a new electronic signature service called eSignature. This project aims to enhance digital transformation and provide a smooth and convenient experience for customers by simplifying contract signing processes, consequently increasing operational efficiency and achieving environmental sustainability by reducing paper consumption.
This service allows individuals to sign documents and contracts electronically through the company’s showrooms and digital channels with ease and security, reducing the need for traditional paper signatures and processes.
Telecom Review Exclusive: Umniah: Fortifying Defenses Against Cyberattacks in Jordan
Achieving Comprehensive Digital Transformation
Stressing the importance of launching the eSignature service, Ehab Hafez, Head of Digital and IT at Umniah, noted, “Launching this service at the beginning of next year represents a strategic step in our journey towards comprehensive digital transformation and is a confirmation of our commitment to provide the best solutions that meet our customers’ needs and keep pace with technological developments. This service not only facilitates the process of signing documents and contracts, but also contributes to enhancing operational efficiency and saving time and effort for all parties.”
Hafez added that the e-signature service will support Umniah’s vision to achieve sustainability by reducing reliance on paper and achieving a positive impact on the environment, noting that this step will bring about a tangible transformation in the customer experience, enhancing their trust in us and making their operations safer and easier.
Meanwhile, Hani Al Saadi, CEO of Business Consult, said, “We are proud to partner with Umniah on their digital transformation journey and implement the e-signature project in collaboration with our technology partner, Euronovate, from Switzerland. This project will simplify their document workflow, reinforce their commitment to innovation and sustainable practices, and provide exceptional service to their customers.”
Related:
Umniah Teams Up with Sprinklr for AI-Powered Customer Solutions
Umniah Constructs Largest Tier III Data Center in Jordan
Umniah Reduces Environmental Footprint with Ericsson’s AI/ML Solutions
