In an exclusive interview with Telecom Review at the 18th edition of the Telecom Review Leaders’ Summit, Zakaria Chouaib, Managing Director, MEA, PMP Strategy, discussed how telecom companies in the diverse Middle East and Africa (MEA) region can successfully balance innovation with a customer-centric approach.

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Read more: Navigating the Future of Telecom in MEA: Innovation, Collaboration, and Customer-Centricity

The United Arab Emirates (UAE) is at the forefront of innovation and global digital transformation, delivering next-generation digital services to enterprises and consumers. du, one of the country’s leading telecom and digital service providers, has demonstrated its commitment to advancing the 5G Advanced innovation and UAE’s digital landscape.

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Read more: Saleem Alblooshi Explores How du is Developing the UAE’s 5G Advanced and Sustainable Future

In an exclusive interview with Telecom Review at the 18th edition of the Telecom Review Leaders’ Summit, Jérémie Mekaelian, Business Development Director at Sofrecom, discussed the innovative and sustainable solutions emerging within the telecom sector.

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Read more:  Jérémie Mekaelian on Sofrecom’s Approach to Telecom Excellence and Sustainability

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TRA recently hosted a Forum to develop information and communication technology with a selected group of leading companies and experts in the domain.

The establishment of the Forum will be a framework for cooperation and consultation between the concerned people in this vital sector.It reflects TRA's belief in a full and fruitful partnership, since the responsibility for developing the information and communication technologies was never in the hands of the government or the private sector only;it is the result of collaboration between all sectors.The Forum provides a platform for consultation, including enriched knowledge, and releases the joint action mechanisms to overcome difficulties and challenges.

The forum aims to highlight the role of the state and its leadership and activate a channel to share experiences and to encourage innovation and creativity in the field of information and communication technology and knowledge transfer, in addition to building local capabilities to address global technical challenges.The Forum also provides a platform for the exchange of views, ideas and consulting services that enriches knowledge, and the development of joint mechanisms to overcome the challenges and difficulties in the field of telecommunications and information technology.Moreover, it comprised examples of successful partnerships between the public and private sectors, and encouraged innovation to be part of a cutting-edge digital system in a way that brings benefit to the concerned parties and improve quality services and customer experience.

As for the benefits and added-value, the Forum showed the challenges related to the telecommunications sector and information technology in the UAE through the establishment of a working group to meet the specific needs and requirements, and provide the latest developments related to the global standards and next generation networks. It also focused on the importance of holding workshops and seminars related to modern technology as well as the development of national capacity to keep up with new developments and trends.

The participants also discussed the aspects related to Internet of Things (IoT) and the challenges related to machine communication. The Forum has highlighted the importance of privacy and security of information and data, and matters concerning the roaming service and the role of regulators at this level.

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