touch has strengthened its leading position in the telecommunications and mobile data sector in Lebanon by documenting a record number in terms of its customer base, the highest in the history of mobile companies in Lebanon.
As of August 2024, touch reached 2.57 million customers, maintaining the largest share of the total number of mobile telecommunications and data users for over twenty years.
In this context, touch confirmed that this distinguished achievement is the result of the efforts and dedication of all employees who shared one goal: to provide the best customer service to all its customers wherever they are.
“We would like to express our sincere gratitude to all our loyal customers, and we are proud that touch is the first choice of the Lebanese as a mobile operator in the Lebanese market, especially since our team works hard to maintain touch’s leading position,” said touch Chairman and CEO, Dr. Salem Itani.
touch's record-breaking customer base also reflects its constant commitment to diversifying its services and products to meet the needs of different segments of Lebanese society, and providing innovative offers on various occasions.
This is in addition to adopting a continuous and renewed development approach to enhance the network performance and improve the quality of its communications and data services.
Dr. Itani concluded, “We are committed to building on this success, challenging ourselves further to achieve further improvement in customer service, and innovating unique products in order to ensure our customers’ satisfaction.”
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